Privacy Policy

Effective Date: April 1, 2026  ·  Last Updated: April 1, 2026

Ridgecrest Chiropractic ("we," "our," or "us"), located at 801 N Down St Suite J, Ridgecrest, CA 93555, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, date of birth, address, phone number, email address
• Health Information: Medical history, chief complaints, treatment information provided via intake forms
• Contact Information: Phone numbers provided for appointment scheduling and reminders
• Usage Data: Basic website analytics (pages visited, browser type)

How We Use Your Information

We use the information we collect to:

• Schedule and confirm appointments
• Send appointment reminders and follow-up messages via SMS and email
• Maintain your patient record in our electronic health records system
• Communicate care-related information
• Comply with legal and regulatory requirements

Text Message Communications

By providing your phone number through our intake form or scheduling process, you consent to receive text messages from Ridgecrest Chiropractic regarding your appointments and care. Message frequency varies. Standard message and data rates may apply.

To opt out of text messages at any time, reply STOP to any message. For help, reply HELP or call 760-428-2084.

HIPAA Compliance

As a healthcare provider, we are subject to the Health Insurance Portability and Accountability Act (HIPAA). Your protected health information (PHI) is handled in accordance with our HIPAA Notice of Privacy Practices, available upon request at our office.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with:

• Healthcare providers involved in your care, with your authorization
• Service providers who assist in operating our practice (subject to confidentiality agreements)
• Legal authorities when required by law

Data Security

We implement appropriate technical and administrative safeguards to protect your information. Our patient records are stored in a secured electronic health records system. However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to:

• Access your personal information we hold
• Request correction of inaccurate information
• Request deletion of your information (subject to legal retention requirements)
• Opt out of marketing communications at any time

Cookies

Our website may use basic cookies for functionality. We do not use tracking or advertising cookies.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy, please contact us:

Ridgecrest Chiropractic
801 N Down St, Suite J
Ridgecrest, CA 93555
Phone: 760-428-2084
Email: jordan@ridgecrestchiropractic.com